I went in for an oil change, found out that I needed a a new oil pan plug. I was given a loaner car because the part wasn’t coming in until the next day. Service agent was very helpful. Courteous made the process pleasant. Everything was done when they said it would be. I would recommend Rivertown Toyota to friends and family.

Prices are too high. I don’t like to go back and forth about prices.

This dealership has demonstrated transparency and integrity in my last three car purchases. The absolute best in the area!

I just purchased my third Camry from Rivertown Toyota, and they are true to their word. They truly are a unique dealership as they are known for transparency and integrity. As always a pleasure doing business with them.

Super nice staff! Very honest and friendly place to service your Toyota vehicles when needed!

Always Provide Great Service, in a Timely Manner. I Love the Tracking of the Service from Beginning to End, always on Point.

Professional service and never having to worry about is car car repaired correctly? The dealership is costly, but the work is superior.

Very good service from beginning to Ian thank you Not a long wait service was fast representative them very own point. It was just a good experience. Thank you so much.

Recommend unnecessary service. Wiper blades were new and did not need new ones Did not even look to see if they were needed already replaced

Wonderful experience. Would recommend this dealer to friends and family. Special mention to salesman Jessica Chester

By far the worst Toyota dealership I’ve ever been to and that’s saying a lot since I’ve been to some in Maryland, Virginia, Florida, Texas and Louisiana. The one in Louisiana was connected to a Ford dealer and they were better. I was supposed to have an oil change and tire rotation. I made an appointment and was told 1-1.5 hours. After waiting for an hour and forty five minutes I checked the status using the link they sent. The status showed complete so I go to check out and the advisor disappeared for 10-15 minutes. Has I’m standing there i refreshed the page and now it says check in complete but nothing else. He finally comes back and says they are starting the oil change now. He then tells me I have multiple cross threaded lug nuts so we can’t do the rotation. Not the first offer to get me a price quote for new studs or anything just no. At the two and a half hour mark my truck was done. Two and a half hours for an oil change is ridiculous. When I was checking out I asked does it always take that long and I was told yes. Once again that’s ridiculous when anywhere else can do it in 15-30. When I get to my truck I look up and I still have the old sticker so now I have to walk back in and ask them to finish the job. The lady looked like I was inconveniencing her. Not to mention the so called multipoint inspection they do was never done. I only received my receipt no paperwork that shows recommendations like every other Toyota. I know they do it because I’ve gotten it with oil changes from there. But how can I expect that when it takes 2.5 hour to do an oil change and forget a sticker.

Austin Melendez explained the recommended service items thoroughly and efficiently. He was very helpful and provided an explanation for the scheduling call center’s inaccurate information regarding diagnostic test fees.

Rivertown toyota did not balance and rotate my tires as I requested, but they charged me for the service. After I informed my service advisor, the made it right. This was not the first time this has happened. They charge $60 to rotate and balance tires that took 15 mins to do. Over priced ripoff.

Great service rep and wonderful treatment for an older person. Service was wonderful.we will.be back

Excellent salesman Dominick and Mike the financial guy and e excellent minivan and Rivertown Toyota is a great place to shop for excellent Toyota