My scheduled appointment started on time. I was kept advised on what was happening and costs were explained to me up front.

The service department apparently are not trained well… my mom took her car in for oil change, after a couple days the oil had leaked out on garage , had to take back….. my first oil change, the SAME THING HAPPENED. This is unacceptable

In nearly 5 years of owning this car, only routine maintenance has been needed. The service department of this dealership is excellent and staffed by friendly and knowledgeable people.

3 hours to change a battery. They did not know how to change one. They all just stood around. Bunch of dummies. I kept asking people to check on it & that did no good

The dealer we delt with was great. He was very knowledgeable of the vehicle we looked at and assisted my daughter with setting the vehicle up. I will do all my business with Rivertown Toyota from now on

Fast service with scheduling and repairing my Toyota Venza. Staff was awesome. Great customer service

The dealership is good. The staff is nice but the timing on servicing my vehicle was slow.

I was pleased with my advisor, Veronica, who explained everything well. My time spent at the dealership waiting for work to be completed was pleasant. Work was done on time and everyone was polite and friendly. Thanks!

Today, I took my 2017 Lexus ES 350 in for an oil change, tire rotation, balance, engine filter. The visit went very well. Everyone was very courteous. My only complaint is that everything seems to be so expensive.

The service department is particularly helpful. Service advisor Giovanni is diligent and professional in his manner.

Very attentive and friendly. Great knowledge of product. Appointment was on time and prompt. Would recommend.

I stopped in to have a replacement key made for my car. Shelby Hood was very professional and very helpful in making this process go smoothly. I will be making future visits to this service department for car maintenance!

I was pleasantly surprised with how quickly I was in and out. The service adviser Desmon Baker told me I would be out in 60 to 90 minutes, I was out in approximately 75 minutes. In the past I have waited up to 6 hrs. Thank you for the good service.

Great customer service and always friendly. They always get you out in a timely manner.

Austin is the best of the best. Thanks for being proactive for my vehicle needs and being an advocate when warranty work is needed.